Terms of Use and Privacy Policy

Last update: 27 February 2025

At Letify/Letify App/ Let-It Accommodation/Let-It Student Accommodation (hereinafter referred to as "Company") we understand the importance of privacy and are committed to protecting the personal information of our users. When you visit our website, we may collect certain data to improve your experience and provide you with relevant services. This data may include:


  • Your IP address
  • Browser information
  • Pages visited on our site


We assure you that any personal information you provide to us, such as:


  • Your name
  • Email address
  • Phone number


will be kept confidential and will only be used for communication purposes related to our accommodation services and the terms set forth in this agreement.


If you have any questions or concerns regarding our privacy policy, please contact us at connect@letit.co.za (mailto:connect@letit.co.za). We are here to assist you and ensure that your experience with Let-it Student Accommodation is positive and secure.


PURPOSE OF THIS AGREEMENT
We look forward to helping you. This Agreement sets forth your rights and obligations as a Letify/Letify App/Let-It Accommodation/Let-It Student Accommodation, LTD User. By clicking “I Agree,” you indicate that you have read and understood this Agreement and you will be bound by its Terms.


By accessing our Website and/or using our Products and Services in any way, you are agreeing to comply with and be bound by these Terms. In addition, when using our Website, you agree to abide by any posted guidelines for all of our Products and Services, which may change from time to time, and to comply with all applicable laws, regulations, and rules. If you object to any of these Terms, any guidelines, or any subsequent modifications, or if you become dissatisfied with the Website or our Products and Services, you should immediately discontinue use of the Website. These Terms remain in force and effect as long as you are a user of the Website and/or a registered user. In the event of termination of any membership, service, or feature, you will still be bound by your obligations under these Terms, including any indemnifications, warranties, and limitations of liability. You should periodically review these Terms. Company reserves the right, at any time, to change the Terms by publishing revised terms on the Website. Any use of the Website and/or our Products and Services by you after our publication of any such changes shall constitute your acceptance of these Terms, as modified, with regard to any additional use of the Website or additional purchase of Products and Services. You agree that Company is permitted to access and use any other information provided by you to provide Products and Services and, if necessary, to access such information to obtain contact information in order to provide notifications relating to the Products and Services we provided to you.


IF YOU DO NOT AGREE TO THESE TERMS, DO NOT USE THIS WEBSITE. BY USING THE WEBSITE AND AGREEING TO THESE TERMS, YOU CONFIRM THAT YOU ARE AT LEAST 18 YEARS OLD AND THAT YOU ARE LEGALLY COMPETENT TO ENTER INTO A CONTRACT.


Access to the Website and Restrictions on Your Use
Company grants you a limited, revocable, nonexclusive, non-transferable license to access our Website and use our Products and Services for your own personal use only. You may not download or modify any portion of the Website except as expressly permitted by Company. No Materials (as defined hereinbelow) from the Website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way without our express, written permission. Violation of these Terms results in the automatic termination, without notice, of your license to access the Website and also may constitute the infringement of Company's copyright, trademark, and/or other rights. You agree not to access or try to access any computer system of Company, its programs, or its data that are not made available for public use. Except as expressly stated herein, you are not granted any right or license, by implication, estoppel, or otherwise, in or to any patent, trademark, copyright, or proprietary right of Company or any third party, in connection with your use of the Website and any Materials provided by Company or any third party on the Website. Elements of the Website, including custom graphics, images, logos, page headers, sounds, button icons, and the “look and feel” of the Website (including its design, layout, color combinations, button shapes, and other graphical elements) are protected by copyright, trade dress, and other state and federal laws and may not be copied or imitated, in whole or in part.


You agree that you will not do any of the following:


  • a. Use any data mining, robots, spiders, or similar data-gathering and extraction methods within the Website or in any way reproduce or circumvent the navigational structure or presentation of the Website or its contents.
  • b. Circumvent, disable, or interfere with the security of the Website or features that prevent, limit, or restrict use or copying of the Website or any Materials.
  • c. Copy, reproduce, republish, upload, post, transmit, or distribute in any way any Materials, in whole or in part, without our written permission, other than as expressly allowed by us.
  • d. Transmit any software or other materials containing viruses, worms, Trojan horses, defects, date bombs, time bombs, or other destructive or harmful items.
  • e. Modify, adapt, sub-license, translate, sell, reverse engineer, decompile or disassemble any portion of the Website or attempt to derive any source code or underlying ideas or algorithms on the Website.
  • f. Do anything that imposes or may impose, in our sole judgment, an unreasonable or disproportionately large load on our (or our third party providers') infrastructure.
  • g. "Frame" or "mirror" the Website or any part.
  • h. Use the Website or any Materials for any unlawful purpose.
  • i. Spam or flood.
  • j. Resell or make commercial use of the Website or Materials; or (b) make any derivative use of the Website or Materials.


Purchasing Items Featured on our Website
Company takes reasonable precautions to try to ensure that any prices quoted on the Website are correct, and to describe the items available on the Website as accurately as possible. However, when ordering Products or Services featured on the Website, please note that the Company does not warrant that product and service descriptions are accurate, complete, reliable, current, or error-free. If a Product or Service described on the Website is not as described when you receive or use it, you should contact our customer service department at connect@let-it.co.za (mailto:connect@let-it.co.za) or 081 593 2282.


Pricing Errors and Omissions
Please be aware that prices, availability, and other purchase terms are subject to change without prior notice. We make every effort to ensure the accuracy of the information on the Website and if errors are discovered, we correct them. Be advised that the Company reserves the right to revoke any stated offer to correct any errors, inaccuracies, or omissions, including after an order has been submitted, after it has been confirmed, or after your credit card has been charged.


Private Policy:
The following policy explains how we collect and use personal information in detail. If you have any concerns about this policy, please feel free to contact connect@let-it.co.za (mailto:connect@let-it.co.za).


Your Acceptance of this Privacy Policy
By registering and using this Site, including, without limitation, signing up for offers and/or continuing to receive information from Company, you signify your acceptance of this Policy, and you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is subject to the Terms of Use posted on the Site. If you do not agree to the terms of this Policy, in whole or part, you should not use this Site, and should instantly cancel your registration (if you have signed up) by contacting connect@let-it.co.za (mailto:connect@let-it.co.za) or 081 593 2282.


Registration; Collection and Use of Information:
Anyone completing and submitting any or part of the forms on the Site is considered a “registrant.” When you register with Company, you automatically allow registration in any and all of the other sites in the Company’s network (collectively, the "Network Sites"). Accordingly, we may share registrant PII with the Network Sites.


Company only gathers personal identifiable information ("PII") that is volunteered during the registration process or in response to specific information requests. Examples of PII that may be requested consist of name, address, email address, and telephone number. We also collect credit card or other payment account information in connection with any purchase you make on or through the Site. The decision to provide PII is optional on your part; however, if you decide not to register or provide such information, you may not be able to make purchases on or use certain features of the Site or other services on or through the Site. The website use and regulation of personal identifiable information are compliant with The South African Protection of Personal Information (PoPI) Act No. 4 of 2013.


We also may automatically collect non-personal information that does not identify an individual user, such as IP (internet protocol) address, ISP (internet service provider), the Web browser used to visit the Site, the time the Site is visited, which Web pages were visited on the Site, a unique mobile device identifier (in connection with the use of the Sites or related services from mobile devices) and other anonymous Site usage data.


We may also connect personal information and non-personal information from users via "cookies" (small text files placed by us on user computers), single-pixel GIF image files (also called "Web beacons"), Web server log analysis, and other similar technologies. Such information may be used to track usage trends and enhance the user experience and may be shared with third parties.


We use your PII and non-personal information for internal purposes, such as to provide you with the Site and services, to notify you of new products or services, and to otherwise communicate with you.


To the extent third parties may place advertising on the Site, such third parties may utilize cookies or other tracking technologies. We are not responsible for information collected by third parties in this manner, nor for the collection or use of information by other sites to which the Site is linked.


By providing PII and other information to this Site, registrant fully understands and expressly consents to the collection and use of such information and the transfer of such information to Network Sites and other parties, in accordance with the terms of this Policy.


Sharing Information
Company reserves the right to use registrant PII: (1) as disclosed at the time such information is provided and (2) as disclosed in this Policy.


Third Parties
We may share your information, including personal information, with our vendors and other third parties with whom we have a contractual relationship. Examples of the categories of third parties with whom we share your information with and why include the vendors from whom we obtain technology and infrastructure services to host our online and mobile resources, perform credit card processing, API integration, and data analytics services. We may also share your information, including personal information, with vendors who provide third-party software services that you have chosen to assist you with your sales funnels. We do our best to disclose only the information each of those parties need. We may share your information shared with us and any related background checks with other third parties with whom we have a contractual relationship. An example would be Vendors, Suppliers, Service Providers, Partners, and Landlords. We may share your information shared, such as residence history, any action against a property/landlord in the past, Outstanding fees and payment history, Alcohol & drug offences and/or incidences, Vandalism, Corruption attempts as stipulated by laws of South Africa, Subletting and/or an attempt or attempts to sublet, theft of house property, early cancellation of rental agreement.


Affiliates
In addition to those third parties set forth above, we may share your information, including personal information, with our corporate affiliates who will use such information in the same way as we can under this privacy statement.


Legally Compelled Disclosures
We may disclose your information, including personal information, to government authorities, and to other third parties when compelled to do so by such government authorities, or at our discretion or otherwise as required or permitted by law, including but not limited to responding to court orders and subpoenas. We also may disclose such information when we have reason to believe that someone is causing injury to or interference with our rights or property, other users of the online and mobile resources, or anyone else that could be harmed by such activities.


Business Transfer
If Website Monetization or its affiliates, or substantially all of its or their assets, are acquired by one or more third parties as a result of an acquisition, merger, sale, reorganization, consolidation, or liquidation, personal information may be one of the transferred assets.


We DO NOT rent, sell, or otherwise share your PII and non-personal information for any purpose other than those limited purposes described herein. Those limited purposes may include sharing such information with Network Sites and vendors who need the information to process and fulfill customer transactions.


By clicking a submit button or taking other action on the Site to make a purchase and providing personal information on or through the Site, you agree:


  • All information you have provided is true and correct to the best of your knowledge; you are establishing a business relationship with Company, the Network Sites, and its other marketing and vendor partners; and


We may work with third-party marketing and advertising companies ("Ad Networks").


These companies may collect and use information about your use of the Site or services in order to provide advertisements about goods and services that may be of interest to you. Advertisements may be shown via the Site, the services, or third-party sites. These companies may place or recognize a unique cookie on your computer or use other technologies such as Web beacons. Our Privacy Policy does not cover any use of information that an Ad Network may collect from you. It also does not cover any information that you may choose to provide to an Ad Network or to an advertiser whose goods or services are advertised through the Site.


If you do not concur that Company may share your PII and non-personal information as described in this Privacy Policy, you should not register on and use the Site and, if you are already registered, you must immediately cancel your account by following the instructions in "Opting-Out of Further Communications".


Company attempts to advise others who receive registrant PII to support this Privacy Policy. Please be aware, however, that we have no control over such other party's information use practices and we are not liable for any failure of such party to adhere to this Policy or otherwise to violate your privacy.


Finally, Company may disclose registrant PII in order to: (1) comply with applicable laws; (2) respond to governmental inquiries; (3) comply with valid legal process; and (4) protect the rights or property of Company, the Network Sites, vendors, or other registrants of this Site.


Mobile Services
Any information we obtain from you in connection with any mobile service, including SMS services, may include your name, address, mobile phone number, your mobile service provider's name, and the date, time, and content of your messages. In addition to any fee we may charge, your mobile service provider's standard messaging rates apply to our confirmation and all subsequent SMS correspondence. All charges are billed by and payable to your mobile service provider. We will not be liable for any delays in the receipt of any SMS messages, as delivery is subject to effective transmission from your network operator. SMS message services are provided on an AS IS basis. You may opt out of mobile services via email to support@tailopez.com (mailto:support@tailopez.com) or by sending "STOP", "END", "QUIT" to the SMS text message you have received. However, such opting out will not apply to any communications from our other website offerings you have registered for or from the Network Sites to whom we may have already provided your information.


Opting-Out of Further Communications:
Site registrants may opt-out of receiving further communications from Company. Registrants may, at any time, choose not to receive promotional emails from Company or Network Sites by (1) following the "unsubscribe" instructions in any such e-mail received by registrant, or (2) writing to connect@let-it.co.za (mailto:connect@let-it.co.za).


Note that unsubscribing from one email list does not automatically unsubscribe you from any other email list that you may be on. Please read the email carefully to find out which list you are unsubscribing from.


Registrants also may opt out of receiving telephone calls from Company or Network Sites with whom we have shared your information by requesting to be placed on its company-specific do-not-call list.


Transfer In Certain Circumstances:
In its sole discretion, Company may transfer, sell, or assign information collected on and through this Site, including without limitation, PII and other registrant-provided information, to one or more third parties, as a result of the sale, merger, consolidation, change in control, transfer of substantial assets, reorganization, or liquidation of Company and/or Network Sites.


Security, Fraud, and Abuse:
This site has security measures in place to protect the loss, misuse, and alteration of the information under our control. Company regularly reviews these measures to better protect you. However, we do not and cannot guarantee the security or integrity of the information, and we have no liability for breaches of said security or integrity or third-party interception in transit. Please be advised that any transmission of data at or through the Site is at your own risk.


Must Be 18 Years or Older:
Neither Company nor the Network Sites are intended for, or directed to, children under the age of 18. If we learn that a person who registers on the Site is under the age of 18, we will promptly delete that individual's registration.


Links to Other Sites:
The Site may contain links to other sites, or allow others to send you such links. A link to a third party’s site does not mean we endorse it or are affiliated with it. We exercise no control over third-party sites and are not responsible for the privacy practices or content of those sites. Your access to such third-party sites or content is at your own risk. You should always read the privacy policy of a third-party site before providing any information to the site.


Change in Policy:
Company may, from time to time, amend this Policy, in whole or part, in its sole discretion. Depending on the nature of the change, we will either announce the change (1) on the privacy policy page of the site, or (2) provide such notice via e-mail to registrants. Those changes will go into effect on the revision date shown in the revised Privacy Policy. Your continued use of our Site and services constitutes your consent to be bound by the revised Privacy Policy. If you do not agree with the terms of this Policy, as it may be amended from time to time, in whole or part, you must terminate your registration by unsubscribing at support@tailopez.com (mailto:support@tailopez.com) and cease all further use of the Site.


Data Deletion Request
We respect your right to privacy. If you wish to request the deletion of your personal information from our system, please follow the steps below:


  1. Send an email to info@letify.co.za (mailto:info@letify.co.za) with the subject "Data Deletion Request."
  2. In your email, include the following details:

    • Full Name
    • Surname
    • Registered Email Address


Important Notes:


  • Once your request is processed, your information will remain on our system for 90 days before being permanently deleted.
  • During this period, your account will be deactivated and inaccessible.
  • After deletion, you will not be able to register on Letify again for 6 months.


For any further questions, feel free to contact us at info@letify.co.za (mailto:info@letify.co.za).


Let It Affiliate Program


1. Introduction
Welcome to the Let-It Affiliate Program ("Program"). By participating, you ("Affiliate") agree to these Terms and Conditions ("Terms"). The Program allows you to earn rewards by referring students to Let It Student Accommodation ("Company", "we", "us") using your unique affiliate link. These Terms govern your participation, including how we collect and protect your personal information in compliance with South African law.
________________________________________


2. Eligibility


• Affiliates must be at least 18 years old and residents of South Africa.
• To join, you must provide accurate personal information (name, surname, ID number) and a valid Confirmation Banking Letter for payout purposes. This information will be processed securely as outlined in Section 8.
• We reserve the right to approve or reject applications at our sole discretion.
________________________________________


3. How the Program Works


• Affiliate Role: Upon approval, you’ll receive a unique affiliate link to share with potential students.
• Student Benefits: Students signing up via your link receive:
o R1500 discount on registration fees for any accommodation type, or
o No registration fees if they choose a sharing room.
• Affiliate Reward: You earn R500 for each referred student who successfully signs up and completes their accommodation agreement with us.
• We track referrals via your link and may verify their legitimacy. Any personal information collected during this process will be handled per Section 8.
________________________________________


4. Payment Terms


• Payout Schedule: Rewards may be paid out weekly, every Monday, via bank transfer to the account specified in your Confirmation Banking Letter. We reserve the right to alter the days and payout periods as we may deem necessary.
• Minimum Requirements: Payments are processed only for confirmed referrals where the student has signed an accommodation agreement and fulfilled our payment terms.
• Taxes: You are responsible for declaring and paying any applicable taxes on rewards earned, per South African tax laws. We may retain your payment records for 5 years to comply with legal requirements.
• Disputes: Raise any payment disputes within 30 days of the payout date via connect@let-it.co.za
________________________________________


5. Affiliate Responsibilities


• Promote the Program lawfully, ethically, and professionally.
• You may not:
o Use spam, unsolicited messages, or misleading tactics to share your link.
o Misrepresent the Company, its services, or Program benefits.
o Use our branding or logo without written approval.
• Disclose your affiliate status when promoting your link (e.g., “I earn R500 if you sign up using my link”).
• Do not collect or misuse student personal information obtained through referrals; direct them to sign up via your link only.
________________________________________


6. Company Rights and Obligations


• We may modify, suspend, or terminate the Program with 14 days’ notice via email or your affiliate dashboard.
• We may withhold or reverse payments for referrals deemed fraudulent, incomplete, or in violation of these Terms.
• We’re not liable for technical issues (e.g., link tracking errors) beyond our reasonable control, but we’ll protect any related data per Section 8.
________________________________________


7. Termination


• By You: Terminate by notifying us in writing at connect@let-it.co.za
• By Us: We may terminate immediately if you breach these Terms or engage in unethical conduct.
• Upon termination, unpaid rewards for valid referrals completed prior to termination will be paid out on the next scheduled payment date communicated. Your personal information will be retained and deleted as outlined in Section 8.
________________________________________


8. Privacy and Data Protection


• Data Collection: We collect your personal information (name, surname, ID number, and banking details) to manage your participation, process payouts, and comply with legal obligations.
• Consent: By joining the Program, you consent to us processing this information as described. We won’t use it for unrelated purposes (e.g., marketing) without your explicit permission.
• Purpose and Sharing: Your banking details will be shared with our payment processor or bank to facilitate payouts. We ensure any third parties we work with comply with the Protection of Personal Information Act (POPIA).
• Security: We use industry-standard measures (e.g., encryption, secure storage) to protect your data from unauthorized access, loss, or theft.
• Retention: We’ll keep your data for the duration of your participation plus 5 years for tax and legal purposes. After this, it will be securely deleted (e.g., via digital wiping or shredding).
• Your Rights: You can:
o Request access to your data.
o Ask us to correct inaccurate details.
o Request deletion of your data (subject to legal retention requirements).
Contact us at [insert email] to exercise these rights or ask questions—we’ll respond within 30 days.
• Compliance: We adhere to POPIA. For more details, see our Privacy Policy at https://www.let-it.co.za/privacy
• Your Duties: Do not misuse any personal information you encounter through the Program (e.g., student details). Report any data breaches you notice to us immediately.
________________________________________


9. Limitation of Liability


• We’re not liable for indirect, incidental, or consequential losses (e.g., lost profits) arising from the Program.
• Our total liability under these Terms won’t exceed the total rewards paid to you.
• This does not limit our responsibility to protect your personal information as per Section 8.
________________________________________


10. Governing Law


• These Terms are governed by South African law. Disputes will be resolved in South African courts.
________________________________________


11. Amendments


• We may update these Terms at our discretion. You’ll be notified via email or the affiliate dashboard, and continued participation means you accept the changes. Updates will comply with POPIA where applicable.
________________________________________


12. Contact Information


For questions, support, or to exercise your data rights:
• Email: connect@let-it.co.za
• Phone: 067 160 9320
• Address: 8 Forsyth Street, Universitas, Bloemfontein, 9301